- To date
(fka Ernst & Young)
PE/RE Tax Space
Description: As an Infrastructure Architect, Debbie was
responsible for identifying the technical and non-functional
requirements for the project and work with the IBM Cloud Services
organizations to design and implement a solution that would enable
a quick entry at a lower cost, with the ability to scale to
roughly 100 times the load and performance over the next 5
The solution included both BPM Advanced and DB2 and
included review and evaluation of all Smarter Solutions options
including Master Data Manager (MDM), Operational Decision Manager
(ODM), and Netezza, to better optimize performance and
Migration Program - BPM Integration
Description: Oncor wanted to replace their legacy mainframe
application with CC&B, IBM Business Process Manager Advanced
Edition, Sterling Business Integrator, and Operational Decision
Led the effort to resolve defects in the existing
BPM Advanced Edition, implementation as well as providing design
change recommendations. Responsible for coordinating developer,
tester, and management efforts.
Responsible for Triage and
Root Cause Analysis on numerous defects, then coordinating the
efforts to resolve the issues, defects, and changes to
Failure Analysis and Repair Tracking
Description: Lead Architect and technical lead for BPM
project. The primary goals of this project were to create a
business process that could be used to automate a complex process
for reviewing leads that indicated possible meter failures, to
help determine cause and remediation. In addition, the process
would reduce the workload by automating the identification of
false positives and duplicate leads.
Also responsible for
training a team consisting of PECO employees, consultants, and
managers in Business Process Management and it’s methodology,
including BlueWorks Live, Testing methodology, and project
This was also a first test of Agile
methodology for this client, using Kanban approach. Tailored the
the BPM methodology to better support tracking using Kanban.
Migration of Customer Support Systems
Description: Objective was to develop a plan to implement
roughly 44 integrations between the STG product and the various
Enterprise Data Centers (DCs).
Implemented the plan, including
a number of check-points to help effectively monitor
Reviewed and supported the rest of the team in high
level design, detail design, and infrastructure configuration, to
support the desired integrations.
The initial focus of 44
integrations was primarily on batch interfaces to be integrated
using Message Broker Toolkit. This provided the flexibility to
support file to Web Service, Web Service to file, File to File,
and Web Service to Web Service with minimal changes between
As lead architect, I also coached, mentored,
supported, and empowered the other architects and specialists on
the team as well as providing support, coaching, and guidance to
IBM project management teams and providing communications to State
Farm management, including updated plans, progress tracking, and
issue tracking and reporting.
Soft Drink Distributor
& Proposal - Legacy PICK/U2 Migration
Description: Bid and Proposal work - assess RMS application,
implemented on PICK/U2/Universe, as well as current integrations
to.NET, and identify ways to improve performance, stability, and
Provided a blueprint & solution to
improve performance of both UI and Web Service performance
substantially, as well as ways to more efficiently utilize
existing resources by eliminating the need to create manually
coded custom ad-hoc reports.
Lead architect on the project,
Solution and approach was accepted, and first stage implementation
was initiated as a result.
Description: Provide documentation for staff and processes for
an Integration Center of Excellence which included integration
based on messages and services (WebSphere Message Broker) and
governance (Web Services Registry and Repository) as well as ETL
based integration using InfoSphere Information Server (IIS). Also
worked with team and client to support implementation of the
WebSphere Message Broker Accelerator pack provided by GBS.
Process Management & Integration
Description: Technical Lead and Lead Architect for multiple
projects based on WebSphere Lombardi Edition BPM solutions,
including integration with other back-end systems and services.
Provided technical leadership as well as some project management
functions including work breakdown, sprint backlog, scrum lists,
and functioning as scrum master for both projects.
Led a team
of 10 developers and interfaced with 4 IBM Business Process
Analysts. Also interfaced with client organization including
technical leads and project management leads. Established a
collaboration model for Agile development using a combination of
client interfacing team member, staff at the Michigan Delivery
Center (MDC), and staff, analysts, and management in Washington
DC, using a combination of real-time chats, screen sharing, and a
shared repository, enabling the collaboration of an Agile team,
with the savings of travel costs.
for WebSphere Portal OBA
Description: Lead initial BPM effort at New York Life Service
Portal project. Led effort to integrate WebSphere Lombardi Edition
with WebSphere portal within the New York Life Enterprise Security
Infrastructure. This included several overlapping Agile projects
using Lombardi Methodology with support for Methodology used by
Portal. This included both inbound and outbound web services
interfaces as well as other integration interfaces.
Outside Business Activities (OBA) project was a more traditional
WLE “Lombardi” style project using coaches and portal with a
number of UI enhancements.
Also worked with NYL to build
and mentor their support staff as well as help them develop a COE.
Description: rovide a solution for integrating IBM’s
procurement systems, including integration with front-end user
interfaces, IBM data warehouses, and SAP systems.
team of specialists working on WebSphere Message Broker (WMB) and
integrating to the various back-end systems.
and Tractor Equipment Manufacturer
Description: Review client requirements, as well as future
plans and “Wish Lists” in terms of business rules and asses
the ability of JRules, in combination with WebSphere Commerce
Server, to help meet these special business rule
Garden and Tractor Equipment Manufacturer
a proposal, including presentations as well as a brief word
document to support the appropriate Architectural Decisions
documents and help the customer determine the cost/benefit of
adding JRules to the already accepted WebSphere Commerce Server
stack. This included providing some examples of how the clients
business rules would be implemented using JRules and how they
could be used by updating decision tables, Business Activity
Language, and Decision Trees.
Description: Help Walmart and IBM team integrate external
Walmart managed Web Services and other legacy services into the
Lombardi Business Process Management system.
responsibilities included initial requirements gathering and
coordination, and high level solution design. Also responsible for
providing the information required to complete detailed design.
& Proposal Solutions
Description: Participated on Bid and Proposal Solutions
HealthNow - Proposal to for Modeler and WPS solution to
help them streamline their Rate Letter negotiation process,
coordinating both regulatory and business requirements, while
still being responsive to the customer in a timely
Caterpillar - Mining Equipment Monitoring System -
using SCADA MQTT real-time data collection, business rules,
statistical analysis, and business intelligence - worked with IBM
Research (Watson Labs), Software Group, and Global Services to
help create a proposal to introduce a new product to
Sanofi Aventis - Diabetes Monitoring system
using smart glucose meters, cell phones, process management, and
business intelligence. The goal was to more pro-actively monitor
glucose readings and meter usage, especially for patients at risk
IBM Software Service & Support - BPM
Proposal based on Lombardi for Business Process Management to more
effectively plan renewals, especially when deep discounts an new
products, due for renewal would result in upset customers.
Proposal would pro-actively alert sales and renewal service reps
so that customer was comfortable with the new terms and renewal
Description: Create integration between hand-held PDT devices
and IBM mainframes using Messasge Broker and Lotus Expiditer MQTT
transport. This allowed reliable messaging from the PDT to the
administration database, as well as the ability to search the
mainframe for outstanding warrants, and the ability to send out
alerts for such things as stolen vehicles.
Cable Network & Web Sales
Order Commerce Server Portal
Description: Responsible for configuring high performance
clusters, message queues, WebSphere Message Broker, and back-end
interfaces to support high availability and high reliability using
MQ Clusters and HACMP Fail-over capabilities.
closely with client teams as well as IBM teams, including support
from Software Group to resolve issues and deliver an effective
solution that met a variety of different needs depending on
various business conditions.
Also supported both Commerce
Server team and Message Broker team - assisting them in
configuring virtual machines. Also helped them configure their
laptops to use IBM’s Open Client Linux solution as the “Native”
operating system to get better performance from Windows based
Virtual machines used to connect to client network and systems.
Description: Evaluated RFP and RFQ requests and worked with
IBM teams to provide solution design and pricing, especially for
the integration portion of the design. Solutions included
solutions based on WebSphere Process Server, FileNet, and JRules,
with Integrations to SAP
Description: Analyzed the viability of the Standard Cash
Application and related cash applications. Identified the risks
and provided mitigation strategies. Provided plans that would
extend of the viability to 2014 if necessary.
The bank intends
to gradually replace these applications but wanted guidance in how
to sustain them until the replacements could be rolled out into
Worked with another architect and project manager
and client subject matter experts to help identify information,
provide rapid analysis, and respond to feedback from the client’s
Description: Moodys wanted to provide web services to their
clients and manage who had obtained which services, and be able to
notify those clients when a rating had changed.
support for Integration of FileNet and JRules using WebSphere
Message Broker. This included working with specialists in both
FileNet and JRules, including a great deal of “hands on”
support, and even some strategic development effort.
MQ was new to this client and in addition to the core integration
effort, I was also asked to provide specialized training of the
permanent support staff, preparing them to manage MQSeries, JNDI,
and JMS configuration on Linux, AIX, and Windows servers. This
included support for Development, QA, and Support systems, to the
point where they were confident that they could manage the system
on their own.
Process Management & Integration
Description: Ericsson wanted to create a Next Generation
Information System (NGIS) based on SOA, SOMA, and Virtualization,
to replace their existing integration solution. This included a
transition from SeeBeyond to WebSphere, including Message Broker,
Enterprise Service Bus, Process Server and Services Repository and
My role was to interview the client, identify
their actual needs, determine which products among IBM’s
offerings would best fit those needs, and to formulate a plan to
deploy this solution based on their current and planned
infrastructure and IT Architecture. In addition to the plan, I was
also responsible for identifying and documenting risks,
assumptions, and key architectural decisions identified during the
interview process. This plan included support for an International
deployment team as well as transition to an offshore support
In addition to winning this bid, the ability to
demonstrate a clear plan for this type of migration also resulted
in the successful signing of a substantial support contract.
System Financial IT Architecture
Description: Provide leadership in developing architecture and
infrastructure for a large banking system, including integration
of solutions provided by several vendors providing industry
specific solutions such as regulatory compliance, integration with
ATM and Credit Card vendor networks, and exchanges (SWIFT, SAMA,
SARIE, and FOREX).
Help management teams coordinate the
efforts of these teams by providing up-to-date representations of
the overall architectures and providing up to date gap analysis.
Also helped to resolve overlaps and gaps as they were identified
during high level and low level design phases.
Infrastructure recommendations, sizing, and ordering information
to provide optimal use of the available resources. This included
infrastructure reccomendations for both IBM and non-IBM vendor
Description: Designed and coordinated efforts to create and
integrate a lead management system which helped capture leads from
dealers, and manage those leads, and allocate incentives based on
delivery. The goal was to turn more of the “Be Back” shoopers
who might buy a different makers product, into a buying customer.
This included leads generated via the Web, other Web vendors,
dealerships, and the corporate call center.
required the integration of legacy systems, including Automotive
Dealer (ADF) format, to an industry standard STARS SOA protocol
using fully validated XML and SOAP transactions validated by
DataPower. Transformations were generated in XSLT generated by
Rational Software Architect and XML Spy.
Responsible for the
infrastructure and system configuration details, as well as root
cause analysis for defects during the testing phase.
Department of Corrections
Description: Coordinate with multiple vendors on the
implementation of an SOA based solution to help coordinate and
monitor health care in jails, prisons, and other correctional
Formulate hardware and core software requirements
for the proposed solution, and coordinate the pricing and
Though initially thinking in terms of P-Series, we
were able to better match the requirements with a blade based
solution, and were able to reduce the number of redundant
components by using virtualization.
IBM won the bid.
Farm Mortgage Processing
Description: Review business requirements, formulate
architecture, document architecural choices, price reccomended
architecture and alternate solutions.
contract, accepted architecture, and chose one af the alternate
(lower initial cost) solutions.
Solution based on SOA
(WebSphere and SaaS components, ECM (FileNet and DB2 Content
Manager), and support for Information Integrator.
Description: Project Description: Bid and Proposal for
Architectural Review of BCS-3000 currency counting system, and
it’s interfaces to the rest of the bank’s auditing and control
Bid was accepted.
Check Image Exchange
Check Image Exchange
Description: Primary responsibility as Lead architect to
create high performance archive using clusters of databases to
achieves 7,000 transaction per second performance on a 1 petabyte
archive used to exchange check images between banks in compliance
with Check21 regulations. Architecture included integration with
established Information On-Demand Database/Tape archive libraries
to access long term storage. Access included interactive access
via WebSphere on Linux and bulk access using C++ Objects on AIX.
Audit and Enhancement Proposals
Description: Primary Responsibility was to audit the current
B2B architecture, identify the available documentation, and
organize it and summarize it in a manner that would allow an
offshore team to quickly identify the application, identify errors
and issues, and contact the appropriate support teams. Systems
included in the audit included MQSeries, DB2, WebSphere, WebSphere
Business Integrator, and Infrastructure including networks, server
configuration, and SAN configuration.
Department of Transportation
Management and SSO
Description: Primary Responsible for implementation of Portal
security based on IBM Tivoli Directory Server, Access Manager,
Identity Manager, and Directory Integrator. Provided support for
MQSeries, DBA, AIX and Windows administration, provided
accelerator tools to facilitate highly effective coordination
between teams and team members, and provided mentoring in MQ,
WebSphere, Portal, and LDAP for various team members. Project
included coordination between multiple agency departments,
multiple vendors, and multiple subcontractors.
Description: Primary responsibility was to train and support a
team of developers creating a business oriented clustered solution
for providing time-sensitive information to users and supporting
reliable interactive support. This included support of the Portal
Team, training and supporting teams to use MQSeries in
multiplatform environment which included C, C++, Java, Solaris,
Linux, Windows, and proprietary systems. Messaging systems were
based on MQ including JMS and MQ-Base, along with XML parsers
based on SAX2. This included distributed and coordinated updates
of multiple distributed XA and direct (non-XA) systems.
Federal Government Agency
Description: Details are Top Secret - generally:
responsible for the generation of tools to generate the DDL,
Extraction and Load, Integration, and other support tools as well
as support, training. In addition, Often assumed responsibilities
for AIX administration, MQ administration, Network Support,
Security, and coordination of these teams.
coordinate the configuration, integration, validation, and testing
of over 40 Windows and AIX servers, including both secure and
classified systems in both Colorado Springs Colorado and Annapolis
Junction Maryland. Facilitate connectivity between the two sites
to minimize the administration staffing requirements at both sites
and to improve coordination between user teams at both sites.
Claim Management & Integration
Description: Manage and coordinate the establishment of
large-scale real-time offshore connectivity solutions. This
includes providing teams in Bangalore India with the ability to
interactively develop and test on Client development and target
systems. This included development tools for WMQ, WMQI, DB2, and
interactive shell access as well as interactive access to
mainframe development systems. Due to the demands of both
environments, the solution required detailed attention to
security, network connectivity, availability, automated recovery,
and minimal operator intervention. Costs also had to be kept to a
minimum to maximize the benefits of offshore development and
Business to Business Integration
Description: Provided complete architectural review of a
Business to Business solution, focusing primarily on the gateway
technologies between the manufacturer and various client
companies, provided recommendations for implementation, platforms,
security, performance, and availability as well as enhanced remote
administration and diagnostic capabilities to minimize travel
requirements. Led implementation efforts and trained developers,
client operators and administrators in technologies. Solution
included MQSeries, SecureWay, LDAP, MQSI, Websphere, Partner
Agreement Manager, Tivoli, DB2, and administration servers.
Platforms included Windows NT, Windows 2000, AIX, and OS/390.
Coordinated the efforts of up to 100 people in various locations
including UK, NC, CT, CA, CO, Canada, and India.
remote collaboration tools and techniques to manage the global
Description: Review IT Architecture projects within the bank.
Formulate an Integration strategy formulate a proposal.
Description: Provided complete architectural review of several
divisions and formulate an architecture to integrate the various
divisions using combinations of MQSeries, MSQI, with some DCOM or
CORBA to enable superior transactional integrity. Developed
integration solutions and led performance enhancement efforts.
Description: Provided architectural design for implementation
of integration between Client Company and financial information
provider. Solution involved a combination of CICS, CORBA, XML and
MQSeries using Java RMI/IIOP, SAX, and DOM. Led the implementation
of the solution and integration into the client enterprise
environments. Coordinated with teams in NYC, Colorado, and
Description: Provided architectural review and proposal for
integration of Telephone company systems including IMS and UNIX
systems to an external web or MQSeries based interface for
Pressler Act Compliance allowing other carriers to offer combined
Act Service Integration
Description: Provide complete architectural review of the
customer service infrastructure and design architecture for
providing secure integration of the two companies to comply with
the Pressler Act. This allowed the both companies to sell both
cable and phone service, and to request service from the other
company without giving away marketing information. Used primarily
MQSeries, C, Visual Basic, COBOL, and C++ including templates and
tools from IBM including support packs and Intellectual Capital
structured for reuse. Led the Implementation team including both
IBM and Client resources. Trained client staff in operations,
diagnostics, technical support, and security procedures.
Blue Cross Blue Shield
Review - HIPPA
Description: Provide complete architectural review of health
insurance, provide recommendations for integration and HIPPA
compliance based on preliminary specifications based on MQSI.
Implemented proof of concept and framework for implementation by
Description: Provide complete architectural review of supply
chain including network, infrastructure, platforms, security, and
middleware as well as applications. Formulate a recommendation for
architectural enhancements, and a budget and schedule for
implementation. Recommendation was accepted and successfully
implemented by an IGS team. Tools used included MS-Office,
Structured Interviewing, GS-Method tools, MQSeries, Windows NT,
UNIX, PICK. Met with teams in Minniapolis MN, Seattle WA, Oklahoma
City OK, and Dallas TX.